Support Desk

Where build stories, dyno sheets, lap notes and event calendar entries land before they reach the editorial team. Send in what you have, flag a correction, or ask about the weekly dispatch.

Support Desk

This is where build stories, dyno sheets, lap notes and event calendar entries land before they reach the editorial team. Whether you are sending photos of a rebuilt gearbox from a Mitchells Plain garage, flagging a wrong tyre compound in a technical explainer, or asking about a missed weekly dispatch, start here and we will point you to the right desk.

Submissions

Build diaries, dyno sheets, lap notes and workshop photos. Send the raw details, the parts list and what actually broke. We log every submission and pass it to the editorial team.

Send a build story

Event Listings

Regional motorsport clubs can submit Killarney track days, Gauteng drag events and Western Cape rally rounds for the calendar. Include the date, venue, class rules and entry contact.

Submit an event

Corrections and Subscriptions

Spotted a wrong torque figure or a mislabelled compound? Tell us and we will check it against the source. Missed an issue or changed address? Use the same desk.

Read our policy

Response Times

  • Submissions: logged within two working days. We confirm receipt and pass it to the editorial team. We do not promise a publish date.
  • Corrections: checked against the original source before anything is changed on the page.
  • Subscription queries: handled during weekday office hours, usually the same day.

Still stuck? The contact page has the direct desk details, and the terms cover how we handle reader material.

Support Desk

Build stories, dyno sheets, lap notes and club event listings all land here before they reach the editorial team. If something in a technical explainer looks wrong, or a dispatch never arrived, this is the desk that sorts it out.

Postal address

442 Ndebele Springs Apt. 141
South Thandeka, KZN 0557

Send printed build notes, photos or a marked-up dyno sheet here if you prefer paper over email.

Direct lines

Phone: 0335781030
Email: info@knownvelocity.com

Call for subscription changes and address updates. Email works better for submissions with attachments.

Desk hours

  • Monday to Thursday: 08:30 to 17:00
  • Friday: 08:30 to 15:30
  • Saturday: 09:00 to 12:00
  • Sunday and public holidays: closed

Race weekends shift these hours. If the desk is quiet, the crew is usually at Killarney or on a rally stage.

What each channel is for

Subscriptions

Missed weekly dispatches, changed postal address, or a question about which issues you are signed up for.

Build stories and dyno sheets

Photos from a backyard garage in Mitchells Plain, a rebuilt gearbox, or a dyno pull with the intake and exhaust changes noted.

Event calendar entries

Club track days, Gauteng drag meets and Western Cape rally rounds. Include the venue, date and who to contact on the day.

Corrections

Spotted a wrong tyre compound or a mislabelled lap time in a technical explainer? Flag it and the editorial team will check the source.

The desk confirms when a submission has been logged and passed on. It does not set a publish date, and it will not promise one.

Send it in, or ask us where it went

The support desk is where reader build stories, dyno sheets, lap notes and club event entries land. A rebuilt gearbox photographed in a Mitchells Plain backyard, a Killarney track day or a Gauteng drag event for the calendar, a flagged tyre compound in a technical explainer that needs a second look. Subscription questions about the weekly dispatch, a missed issue or a change of address come through here too.

We do not promise a publish date. We do confirm when your submission has been logged and handed to the editorial team, so you know it is not sitting in a void.

Build stories

Photos, parts list and the dyno sheet if you have one. Tell us what broke and what you changed.

Event listings

Club track days, drag meets and rally stages. Send the date, venue and who to contact.

Corrections

Spotted a wrong figure or a mislabelled part? Point us at the page and we will check it.

Reach the desk

Email is the fastest route for submissions and subscription changes. Include your name, the car or club involved, and a short note on what you need.

Phone
0335781030
Post
442 Ndebele Springs Apt. 141
South Thandeka, KZN 0557
Open the contact form

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